Open Mineral introducing Price Insurance and Improved Help Section

Open Mineral introducing Price Insurance and Improved Help Section

Price Insurance

The fluctuations of market prices for metal concentrates can negatively affect profitability of both mines and smelters if not hedged properly. Hedging mechanisms however can be too costly or complex for some producers. To help our clients Open Mineral is introducing Price Insurance – the product which provides commodity price risk management through a user-friendly insurance policy, whilst eliminating the complications associated with hedging.
Developed in partnership with leading insurance companies, this product in now available on OME Platform. If you would like to receive a personalized offer, please log in to the platform and click on the EXECUTION tab, selecting Price Insurance.
If you are interested to know more about this service, please visit our web site or send us an email to support@openmineral.com

Improved Help Section

Help Video
One image is worth a thousand words. With our new video guide in the Help Section of the platform you can now quickly learn how to place an offer to sell and follow recorded step-by-step explanation as you are creating your own offer on the platform.

Please come back to this section regularly, we are constantly updating materials and there will be more to come.
Contact Support

Whenever you need our assistance, you can now request help directly by selecting Contact Support from the HELP section and our friendly Customer Support stuff will be happy to help you with any technical or product related issues.
Once you click on Contact Support, a pop up message will open where you can write your message.
Alternatively if you have any feedback or suggestions how we can further improve our service, please send us feedback through “Provide Feedback” section in the same menu and our team will follow up. Please check these new features yourself by logging in to Open Mineral Platform.
We encourage you to come back regularly and check out current offering of products for sale. Our clients are constantly adding new concentrates looking for the best global offer.
If you want to have a personal tutorial session how to use the platform please send us an email to support@openmineral.com
Celeste de Biedma
Head of Customer Support